Welcome to Richardson Movers!
These Terms and Conditions outline the rules and regulations for the use of Richardson Movers’ services. By hiring our services, you accept these terms and conditions. If you disagree with any part of these terms, please refrain from using our services.
1. Definitions
- “Company” refers to Richardson Movers.
- “Client” refers to the individual or business requesting moving services.
- “Goods” refers to any items, belongings, and property owned by the Client that are to be transported.
2. Service Agreement
- Richardson Movers agrees to provide moving services as outlined in the written estimate or service order. The scope of services, including packing, transportation, and unloading, will be defined in this agreement.
3. Quotes and Estimates
- All quotes provided by Richardson Movers are based on the information provided by the Client. If there are additional items or requirements not originally disclosed, the final cost may be adjusted.
- Estimates are subject to change based on factors such as additional services, changes to the move date, or unforeseen circumstances.
4. Booking and Payments
- A deposit may be required to secure a booking. The balance is typically due upon completion of the service.
- Richardson Movers accepts various forms of payment as specified in the agreement. Failure to pay may result in a delay of service or additional charges.
5. Cancellation and Rescheduling
- If the Client wishes to cancel or reschedule the move, they must provide notice at least 48 hours before the scheduled move date. Cancellations made with less notice may incur a fee.
- Richardson Movers reserves the right to reschedule a move due to unforeseen circumstances, such as extreme weather or equipment failure.
6. Client Responsibilities
- The Client must ensure that all items are ready for transport and accessible. Any items that require disassembly should be disclosed in advance.
- The Client is responsible for securing valuables, documents, and fragile items that may not be covered under our insurance.
7. Limitations of Liability
- Richardson Movers will take reasonable care when handling and transporting items. However, the Company is not liable for:
- Any items not properly packed by the Client.
- Loss or damage to items of extraordinary value (e.g., cash, jewelry, antiques) unless specifically disclosed and insured.
- Delays due to weather, traffic, or other uncontrollable circumstances.
- Any claims for damaged or missing items must be reported within 7 days of the move. Richardson Movers will investigate and, if applicable, provide compensation within the limits of our insurance policy.
8. Insurance and Liability Coverage
- Richardson Movers provides basic liability coverage as required by law. Additional insurance coverage may be purchased by the Client if desired.
- The Company’s liability is limited to the terms of the selected coverage. Clients are encouraged to review coverage options to determine the best fit for their needs.
9. Prohibited Items
- The Company will not transport items that are illegal, hazardous, or considered perishable, such as:
- Explosives, flammable liquids, and hazardous materials.
- Perishable food, plants, or live animals.
- If prohibited items are found, the Company reserves the right to refuse transport.
10. Delays and Force Majeure
- Richardson Movers is not responsible for delays caused by events beyond its control, including but not limited to natural disasters, strikes, accidents, or government actions.
11. Indemnity
- The Client agrees to indemnify and hold Richardson Movers harmless from any claims, damages, or losses incurred due to non-compliance with these terms or failure to disclose relevant information.
12. Governing Law
- These Terms & Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved within the jurisdiction of Texas courts.
13. Amendments
- Richardson Movers reserves the right to update or amend these Terms & Conditions at any time. Clients will be notified of any significant changes.